And it certainly shouldn't take 4 years to return a more useful error than 'UNKNOWN ERROR'. If it is special characters that are the hiccup - it shouldn't take 4 years to fix that shortcoming in the code. I don't even want to transcode most of the time - just looking for all the media files to be copied to another directory. If they haven't fixed it in 4 years, I don't like the chances that they ever will, to be honest. At least 4 years after this problem started being reported to Adobe. Yup - I've come against this so often, I don't even try to use the project manager anymore.